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Unable to use the chat feature?? :\

newbiebunny March 20th, 2016

My account isn't deactivated but I can't chat at all?? :\ whats up with that?

2
cristiana33 March 20th, 2016

@newbiebunny

Can u give more details please? Is it better now or not?

@KrinkTheMellowUnicorn

KrinkTheMellowUnicorn March 20th, 2016

@newbiebunny - do you know how to open a support ticket?

1. Go to Technical Support & Feedback (either from the Community menu to Support & Feedback or using the links here).
2. Scroll to the bottom of the page (assuming none of the FAQs solve your problem).
3. Tap the "Submit a Support Ticket" button
4. Fill out the form and submit.