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Listener-member account issues

Flycat01 March 21st, 2015

Hi I am a new listener here. I have been a member since October 2014. But now that I have my listener account I am not able to switch back to my member account. How do I login back?

I have the 7 cups of tea app installed on my phone so I am using my member account from there. But I am not able to access it from my laptop. Can someone help?

5
Roadie March 21st, 2015

Hi @FlyCat01

On your laptop, at the top right of the screen you'll see your name with a drop-down arrow. It's just to the left of the globe.

Click on that and scroll to the bottom and click on Logout.

I'm assuming that you used the same email address for both accounts, but if you did then when you go to log back in, you will have the option of both accounts.

If you didn't, then enter your member account and password in when you go to log back in :)

3 replies
Flycat01 OP March 21st, 2015

I tried that. But when I log back in it automatically logs into my listener account because I have it saved I guess.

But I'll try again. Thanks for your help :)

2 replies
March 21st, 2015

Hi @Flycat01 welcome! Perhaps you could try deleting your browser history and saved accounts? Or try to open another browser or incognito window and try to log in from there?

1 reply
Hannah3 March 22nd, 2015

I just did the same thing, trying to log in from an incognito window and it also automatically logged me into my Listener account.

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sociableTiger5148 April 23rd, 2015

Please help won't my older account back lol