Three Components of Active Listening
OrlandoH
April 9th, 2022
Neutral: In my mind, being neutral means that you don't take sides but you try to understand their point of view from their perspective, so you can better understand their feelings.
Non-Judgmental: Being Non-Judgmental means not approving or disapproving of anything the member says during the chat.
Retain: Retain means to remember key points of the member's message using their memory or via note-taking.
Let me know what you guys think of this!
hopezzy
April 9th, 2022