Group Support Moderator Request Dashboard (Moderators Only)

Hello Mod Team!

Hope you're doing well.

For those of you who may not know, there is a Group Support Moderator Request dashboard that allows us as moderators to quickly identify the room which needs moderation and gives us a brief idea of what is going on so we can respond to the situation and help de-escalate it by taking any necessary actions.

If you do not currently have access to the Group Support Moderator Request dashboard, please comment below and I will send it to you 1-1.

How can you help?

You can get notified via email every time a request for mod is submitted. To do this, please follow the given steps:

1. Click on “Tools” on the response sheet
2. Click on “Notification Rules”
3. Choose options: Notify me when ‘A user submits a form’ and Notify me with ‘Email - straight away’

Note:

This dashboard is shared with our Community Moderators who also help to provide 24/7 moderation coverage in the rooms. Every moderator is encouraged to help out in keeping our rooms safe and supportive. If you see an emergency request and are going to take it, please put your name down on the respective row before you do so. This will help to avoid any clashes

In case of any queries, please feel free to reach out to me 1-1 or respond to this thread.

Thank you!

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