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New and confused

User Profile: Chilakammalistens
Chilakammalistens December 8th

Hi, I'm a new listener. There are many buttons and dialogue pop ups and callout boxes. I'm finding it hard to navigate around the app. Mentor, forum everything I'm learning baby steps. Still haven't had a proper chat with any member.  Started a convo but memeber dint respond at all

Could anyone help in hierarchy what I should be doing a s new member here?

Thank you and Have a great day ❤️

14

Aw hey welcome to the community @Chilakammalistens, nice to have you with us!

There's definitely a lot to explore and learn on here, and it's understandable to feel overwhelmed!

I'm glad you are reaching out for support and for a more streamlined response, I'll message you so we can learn the ropes together!💛

User Profile: Chilakammalistens
Chilakammalistens OP December 8th

I made a mistake. I chat with two people yesterday and today. I introduced with my own name. I forgot about my 7cups handle. Is it going to be a problem?

User Profile: Dash0
Dash0 December 8th

Hi @Chilakammalistens

I understand that it can be overwhelming. But it not as complicated as it seems. If you still require any assistance, feel free to reach out to me and we can go over them together.

Good luck!

4 replies
User Profile: Chilakammalistens
Chilakammalistens OP December 8th

I have only revealed to two people. If you are saying it's fine...I won't worry. Thank you

3 replies
User Profile: calmMango9611
calmMango9611 December 9th

@Chilakammalistens Listeners are not supposed to reveal, what is said in chats between members.

If you ever need help with a chat, you can go to the Listener Support Room, and get help from a Chat Supporter or Peer Supporter.

You can ask questions.

You also have to be careful not to triangulate.

Traingulation is when you involve too many people, at the same time, that it forms a triangle. That is something, you want to stay away from.

One thing, I recommend is getting a mentor.

I hope this helps.


2 replies
User Profile: calmMango9611
calmMango9611 December 9th

@calmMango9611 *Correction* Triangulation

@thank you. I'll be aware of this and be noted.

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Hi there @chilakammalistnes and welcome to the community!

It's totally okay to feel confused. The app can be hard to navigate at first but if you need any assistance feel free to reach out!

Take care

1 reply
User Profile: Chilakammalistens
Chilakammalistens OP December 9th

@tranquilWatermelon2280. Thank you 🤗

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User Profile: Snor1ax
Snor1ax December 8th

@Chilakammalistens Hey Chila, nice to meet you! We're always glad to see a new face on the listening team. Here are just a few links that you might find helpful:

  • Mentors can be really helpful when you're new here! They can help you find your footing and answer any listener questions that you may have.
  • Coaches can help with more specific Listener issues on a more short term basis. They can help with things like active listening skills etc.
  • Listener Learning Threads can be super helpful in learning more about specific things to do with our listener journey

If you have any other questions, please be sure to let us know.

1 reply
User Profile: Chilakammalistens
Chilakammalistens OP December 8th

Thank you.

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User Profile: Positiveak
Positiveak December 9th

@Chilakammalistens


Hi Chilakamma, Welcome to the 7cups family! ❤️

We’re glad to have you here with us.


I agree with you, starting on a new platform could be confusing and you may feel nervous as well, since every platform has a different design and functionality. I’ve been there too! But don’t worry, we got your back! You can ask any questions you have from our amazing listeners in the Listener Support Room (LSR). They’re friendly and always ready to help!


I’m glad that you took time out to volunteer here for a good cause. I’m really looking forward to see you around!

In case you need any help, don’t hesitate to text me!


Best of luck!


2 replies
User Profile: Chilakammalistens
Chilakammalistens OP December 9th

@Positiveak. Thank you 🫂

1 reply
User Profile: Positiveak
Positiveak December 9th

@Chilakammalistens

Of course! 🤗

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