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Lost all of my chats

JoansBones August 8th, 2023

Idk what happened but the most recent time I logged in I saw that all of my chats were gone. I don't remember the exact name of one of the people I talked to the most, so idk if I'll be able to find them again :(

5
Sunisshiningandsoareyou August 8th, 2023

Hiya @JoansBones I think the chats auto-remove after a while, if there's no messages/ activity!

Perhaps you can try looking for the listener's name (even if you remember in parts), on your dashboard, under the head "listeners you've talked to".

4 replies
JoansBones OP August 8th, 2023

Alright! Where can I find the “listeners that I’ve talked to?”

3 replies
AffyAvo August 9th, 2023

@JoansBones I use the website, not the app.

Click path, which is the middle leaf looking thing. Then your progress. My listeners appears under the streak information.

Chats will disappear after a while (1 year?). Listeners and members also have the capability the delete a chat, but the listener name will still appear on this list. If blocked on either end that removes a listeners name from this list.

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