Braniac Badge
I got an award. It says that they are celebrating me as a person with an insatiable curiosity and a mind that's always hungry for knowledge. For me initially, with my overthinking habit, I've seen it as an empathy from my team mates. But I do appreciate it. And I don't want to think that they see me not being effective and efficient because of me being very detailed about the workflow process. I am the only agent who didn't get any performance recognition by the way but it's okay, I will just do better. For now, I want to choose myself first.
@caringjo27 It sounds like receiving the award brought up some mixed feelings for you. On one hand, you appreciate the recognition of your curiosity and hunger for knowledge. At the same time, you wonder if your attention to detail with workflows is seen as ineffective by others. What feelings are most prominent for you regarding your performance recognition?
I don't know. But the most dominant feeling lately was I am so conscious to be seen as not efficient on what I am doing. Some of my team mates were saying that the reason why I cannot pass some of my metrics ( average holding time) is because I work diligently with the process. I'm afraid to be seen as not efficient because of this. On the other hand, I am very satisfied everytime I took the time to help others. And it's hard for me to break this just for the metrics.
