Need an Admin? Community Team Availability

Admins are generally around these hours. Note that does not mean they will respond right away, but if you need an admin, these are the ones to try to contact during these times.

H / @Heather225
Monday through Friday: 2PM - 8PM ET

Obs / @ASilentObserver
Monday - Friday: 12 AM - 7 AM ET
Focus: Group Support

Hope / @Hope
Sunday - Friday: 4 AM ET - 1 PM ET
Focus: 7 Cups academy (7 Cups Internship ​| Leadership Development Program ​| Building Community Program ​| Content Development and Marketing ​| Group Leadership & Dynamics Development | Quality Leadership Program )

Evelyne / @EvelyneRose
2pm-10pm ET (more available in ET evenings than mornings, but may respond then)

@SoulfullyAButterfly
Monday - Friday: 4 AM - 4 PM ET (Also generally available during weekends)
Focus: Programs Coordinator (Content Volunteer Team, Content Development and Marketing Academy Course, Leadership Development Program, Translation Project)

Mango / @CheeryMango
Monday - Friday: 4 PM - 8 PM ET (Limited availability on the weekends)
Focus: Subcommunities Coordinator (Oversight of 7cups Forums and Subcommunities, Subcommunity Roles: Project Agents, Forum Supporters, Community Mentors, Teen Community Stars, Community Mentor Leaders, and Badges)

Community Mods
You can find these great folks in the Group Support rooms.

If you have an urgent need and an admin isn't answering, please PM a community mod on duty. You can refer to the weekly schedule HERE.

You can also reach out to an ambassador for your query that falls under the respective track. You can see a list of leaders and roles in this document. If it is outdated please message me!

We have also heard your signaling for more face time with the Community Team, so we admins will be making an effort to pop into the rooms and say hi! We may be opening a Free Hugs room or doing listener check-ins or simply chatting in the rooms.