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lavenderPomegranate6687
2,803 M Hopeful Heart 6
PathStep 1 Compassion hearts159 Forum posts15 Forum upvotes19 Current upvotes19 Age GroupAdult Last activeMay, 2022 Member sinceSeptember 15, 2020
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Chat with National Suicide Prevention Line Made Me Feel Much Worse
Depression Support / by lavenderPomegranate6687
Last post
 September 16th, 2020
...See more I have been feeling so down that I went ahead and got enough courage to go use the "chat" function on the National Suicide Prevention Line... thinking I could get some help there. Because literally all of my thoughts spiral back to just not existing anymore. I hate asking for help but I was so desperate I decided to reach out to somebody. The counselor at the National Suicide Prevention Line I was connected to asked me what was going on. I pour my heart out and tell her everything. There was barely any response. Just "oh, well, that sounds like a lot" "well, just take it day by day"... YES, I know that. Then she goes "So, does that help?" I tell her I appreciate her talking to me, but honestly she hasn't said much. She literally had typed two sentences. Like I typed a huge essay full of details of what I'm struggling with and it did not seem like she gave one IOTA of genuine care. Then she said "well, if I'm not making you feel better, you should call our hotline" and types the hotline number. I said to her "I appreciate you talking to me, but honestly you haven't said much." After a long pause, she typed "ok, well, how do you want me to help?" well, gee, I guess maybe by actually saying more than 2 sentences as a reaction to everything I've told you? It felt like she couldn't wait to redirect me to call the hotline and end the chat. It left me more hopeless than ever. It has only reinforced the psychological conditioning that has shaped me all of my life: can't rely on other people. Yet deep down, I'm craving to find one human being, who can genuinely care and help. Has anyone else had a negative experience using the National Suicide Prevention Line chat?
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