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GreenBeing5367
2 10,559 M Pacing Forward 4
PathStep 2 Compassion hearts193 Forum posts6 Forum upvotes16 Current upvotes16 Age GroupAdult Last activeNovember, 2024 Member sinceJanuary 28, 2019
Bio

I put some effort into making my life better. But I still wish my life was a lot better. I worry about the future.

Recent forum posts
User Interface: How to tell if I'm currently in the queue for a volunteer listener?
Site Updates / by GreenBeing5367
Last post
 August 30th, 2023
...See more Imagine I am a Member account. I request a volunteer Listener. So I get put into the queue of people waiting. How do I know that my account is in the queue? I think I used to see some indication in the UI that I was in the queue. But now I no longer see it. Is this a bug? How do I tell if I'm currently in the queue for a volunteer listener?
Buggy CSS, can't click on my Profile Icon in the top right
Site Updates / by GreenBeing5367
Last post
 June 26th, 2023
...See more On desktop browser, I can enter into a chat with my therapist. I can no longer click my profile icon in the top right corner. I want to click it so I can Switch to my Listener account or whatever. The work around is to click Back to My Path, which appears in the top left. Then I can click my Profile Icon again. Also the "Back to My Path" appears on top of other items in the menu. The CSS is buggy, making it hard to read. I've only seen this happen when I am chatting as a Member to a Therapist. Not as a Member to a Listener. And not as a Listener to a Member.
Some ideas for improvement to the site's UI/UX/bugs
Site Updates / by GreenBeing5367
Last post
 June 28th, 2023
...See more I am using a desktop web browser. I have noticed a lot of changes to the website lately. 1. When I join the Queue of people waiting for a volunteer listener, can you make it really clear somewhere that I am in the queue? Earlier today, I tried to join the queue of people waiting for a volunteer listener. It wasn't clear whether I was in queue or not. I had to switch over to my Listener Account in another browser to confirm that I was really in the queue like I wanted. 2. Please make it really easy and simple to find the correct buttons for Members to join the queue for a Volunteer listener. Right now it's a little confusing. If I wasn't an experienced Listener and Member, I might find it really confused. For example, when you click the Chat button, it takes me to a really strange page. It's like the Chat Page but without any Chat selected. And that page is not very easy to use. 75% of the page is blank white space from the Empty chat window. I could take a screenshot later if you want. Clicking the chat button should take me to a page that has no blank space. Just big buttons for all of the important features: New Volunteer Listener Chat, New Therapist Chat, Your 5 most recent Chats, A button to see all older chats, etc. 3. There's a bug where the last message I received from the person I'm chatting with can appear out of order. For example, Maybe I sent a message at 1:15pm and the person I'm chatting with sent a message at 1:13pm. Somehow their message appeared after mine. I don't have a screenshot. I haven't tried to reproduce the issue. But if you ask me to reproduce the issue, I can.
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