Preliminary Results of 7 Cups Listener & Member Experience Surveys
Hello! As you may have noticed, we are currently conducting surveys with both listeners and members. The goal is to build up a picture of your experience on 7 Cups. I wanted to share some of the results with you so far :)
How many people participated in the surveys so far?
Listeners: 258
Members: 201
LISTENER RESULTS
How many listeners are participating in projects?
51% said they were participating in projects and/or leadership.
49% said they were not engaged in any projects or leadership.
How do listeners feel about the time they spend on 7 Cups?
80% of listeners feel the amount of time they spend on 7 Cups is just right, or would like to spend more time on 7 Cups.
20% of listeners would like to spend less time on 7 Cups.
Fun Facts:
85% of listeners enjoy their time on 7 Cups.
93% of listeners enjoy listening to members.
80% of listeners feel 7 Cups has had a positive impact on their life.
70% of listeners feel safe on 7 Cups.
65% of listeners feel comfortable taking a break from listening when they need it.
95% of listeners are excited to receive positive reviews!
28% of listeners have deactivated for a self-care break at least once.
MEMBER RESULTS
How often do members connect with a listener they deem high quality?
Always or Often: 46%
Sometimes: 29%
Rarely or Never: 25%
80% of members feel 7 Cups services have helped them in some way.
What do listeners like about 7 Cups?
Helping other people helps me.
Being able to get help and also to give back or pay it forward.
Supporting people all over the world
Advancing as a listener and receiving badges/levelling up
Feeling of togetherness as a community. Being part of a huge family.
Getting to know a variety of different people.
Doing good in the world and making a difference to lives.
Learning and developing skills that are useful in life outside 7 Cups.
What do members like about 7 Cups?
That it exists!
How helpful and supportive everyone is.
Theres always someone there for you on 7 Cups.
Being able to express themselves without judgement.
Feeling that 7 Cups saved their life.
Meditations and growth path.
Getting help in the forum or feed.
The listeners.
The fact that it's free and 24/7.
LOL 46%, banter!
On a serious note, thank you for publishing these statistics, they were a very interesting read and I look forward to seeing more updates.
@Heather Thank you for the update! It really is very interesting to know what the experiences of our fellow listeners and members are. It's a bit of a shame that the percentage of "high quality listeners" is a bit low, but I know we're working hard to improve that! :D
A bit like school. Some things that are positive and some in the "Need to work on" category..
Interesting though.
@Dumbo
Do you mean that in a good or bad way?
I personally find it interesting because it helps us understand the bigger picture. Sometimes we tend to focus on those voices who are speaking more or louder than the rest, and that can make us feel like there is nothing besides those voices.
I find these results to be great actually! We are only looking to grow better. It isn't a conclusion it's just the end of a step. We know what to pack to move on to our next step. :)
@cristiana33
there is no good or bad, only what is. Very Yoda, I realise. What I said was pretty self explanatory. Some things are good, some things need more work. That's to be expected. So, it is what it is
@Dumbo
I was wondering what you meant by "it's like school".
@cristiana33
Oh. We get reports twice yearly on progress in my country and the standard result is "some things good and some things to work on". No drama.
@Heather
Awesome statistics to look through, I think so many would love to get a top-down view of how people feel about 7Cups.
Looking even more forward to seeing the full fledged statistics!
@Heather
hmmm I didnt get this survey
@LilyIsHelpingHearts
Here is the Listener Survey link, I'll PM it to you as well just in case.
https://www.surveymonkey.co.uk/r/QCWCQNV
Seems like an awfully small sample so far, and I only just stumbled across this almost by accident. So I'm not sure there's much anyone can conclude with confidence from what you have to date.
@Heather 51% vs 49% = Brexit election votes, lol
@Heather These statistics are just amazing! Thank you for publishing them out to the community. Its very interesting and some of these make me really happy! :D
@Heather Wow, I am very interested and love statistics. Good idea for doing this and thank you for sharing :)
